FAQs
Q: What are the temples made from?
A: The Temples are 3D printed from a PLA plastic, lightweight but durable.
Q: Do you sell the temple model files?
A: We do not sell the temple model files.
Q: How long does it take to print a temple?
A: Depending upon the size and temple type the time to print one temple could take 2-58 hours. The time from when the order is placed to being shipped is usually 3-4 weeks, potentially longer, during the October-December Holiday Season. As we know you're eager to receive your order(s), please double check the production and shipping time frame when/before you checkout.
Q: Who 3D models your Temples?
A: We have our own in-house design team that replicates the original temple design.
Q: Do you Have a warranty on your Electronic products?
A: Yes, We do! We will replace any Music light/Electronic product ordered or replaced up to 1 year from purchase/replace date.
Q: Do the temple music lights come in different sizes?
A: Currently we do not make them different sizes. They are equivalent to a large temple replica statue.
Q: Where do I add a note to my order to list my temple choices?
A: When you go to your cart, right before you hit the checkout button there is a section above your subtotal that says "add order note." Click the words "add order note" or the pencil next to it and it will open up a text box.
Q: Where do I add my discount code or gift card?
A: After you click the check out button, on the right hand side of your screen you will see the products you have in the cart, below that is a place to type or paste your code into that says "discount code or gift card." After you type or paste into that text box, be sure to click "apply."
Q: Can I use two coupons at the same time?
A: Unfortunately, coupons do not stack, so you can only use one at a time.
Q: I've been charged, but have not received a tracking number/confirmation of my order being shipped. Why?
A: Just like most businesses, we charge you when you check out, not when we ship your order. It is not illegal for us to do this. Most, if not all of the time, we do not hold inventory of our products and therefore must make them. Since this is the case we have included on the product page and checkout page what the production and shipping timeframe is. if you have any questions, please email us at hello@tiny3dtemples.com
